Vodafone voice ID
If a Vodafone customer rings the call center, the new Voice Signature software will recognise the consumer by the tone of their voice. This allows for quicker and personalised customer service as well as making all transactions more secure.
Why it matters
The biometric voice analysis recognises your voice, and ultimately all the rest of the information associated with your profile without ever having to share personal information with a stranger in a call centre. Can this application be used in other business sectors where security is at the forefront of customer engagement?
The telecommunication provider tele.ring has introduced a new rate: “The sponsored Basta rate”. Customers under 27 get 1000 free minutes and text messages for €13 if they agree to receive several text messages a day with advertising content.
Ever wonder if your perfect mate is right under your nose? Maybe in the grocery checkout line next to you? Urban Signals is an Apple iPhone application that connects you with local love. The location-based mobile app alerts you, in real-time, when hopeful singles are within close proximity. Users can send a “signal” – similar to a Facebook "poke" – to anyone the app’s “radar” detects nearby. If the user signals back, you could be on your first date before you know it. But like Facebook, both people have to have the app on their smartphone to communicate. So if you want to increase your chances, spread the word about the app!