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SOS mail

SOS mail
Portuguese Mail (CTT) has just launched a fully automated self-service Mail Station in Lisbon. Clients can access almost every mail service such as picking up and sending mail, buy tickets (to concerts and other events), pay taxes and bills. You can even purchase stamps personalised with your own photo, if you wish.
Why it matters

We all know that traditional mail (and national Mail companies) are facing an unprecedented crisis. In an online society, where almost everything is accessible virtually and in real-time, mail is slowly becoming redundant, if not useless. Portuguese CTT found a way to reach its urban consumers by offering them the same services, but with a modern and hi-tech approach. Will this experience be enough to avoid the extinction of traditional mail?

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