Business Services (96)
Retailers see the light
Lightglass, an Austrian start-up, combines technology with design to produce luminous lighting for offices and retail spaces.
Why it matters
The growth of online shopping poses a threat for high street retailers. In the future will high street retailers use such technologies to attract customers in store by creating theatre and magic?
Source: Wellness Magazine
14. April 2010
A call centre in Kyoto, Japan, set up crash-test dummies in front of their staff to foster a higher level in customer service. The dummies represent real people and remind staff that they are not dealing with faceless cases but real people with specific needs.
Danone launched a portal for livestock breeders on www.danoneleche.es . The platform is a space that allows free and open communications between Danone, its livestock breeders and the dairy industry. The new site is designed to strengthen partnership links and loyalty to their supply chain. It also attempts to add value to applications and processes, management tools and relationships with the company.