Travel & Tourism (148)
Press 0 for the art concierge
The luxury French hotel “Le Royal Monceau” hired an art expert to help guests learn more about Parisian art. The Art Concierge can answer any questions guests might have relating to art, design, and culture. Guest can ask an array of questions, including purchasing art, opening dates of new exhibitions, and even where to spot good street art.
Why it matters
This has proved to be an unexpected and innovative service to offer customers. Are there any other ways you can engage your patrons besides your usual method of operation?
The Dutch airline KLM is developing a new service, which enables passengers to choose their seat neighbour on their next flight via Facebook and LinkedIn. This way travelling long distances could become more enjoyable for passengers.
German online portal ‘Hotelsnapper‘ mediates between hotel owners and customers. Prospective guests dictate their preferences for their stay and the price they wish to pay. The first hotel that agrees to the customers ‘offer’ will be booked. Guests receive the best offer and hotel owners get the chance to rent out rooms that otherwise would have been empty.