Financial Services (105)
New level of service
Rostelecom launched new payment and information service machines in Russia. They are meant to help people obtain information about taxes, fees, public services, government regulation as well as provide immediate payments. The device will also be used as advertising space.
Why it matters
As people increasingly withdraw from traditional advertising methods, could the digital space provide a solution?
Bankintec has introduced a video call service online that operates in sign language. It gives deaf customers an interactive advisory service, whilst providing more jobs for people with hearing disabilities.
Banco Sabadell employees have a new way to propose improvements to their bosses. “BS Idea” is a social media platform where employees can submit improvement proposals and new commercial initiatives . Any department of the bank can generate these ideas. With this new platform, users have freedom to register new ideas and classify them in some of the 17 different categories the bank has created. There is a voting system to show the most popular ideas which the bank can then choose from to implement.