Stores & Spaces (159)
Mirror mirror on the street...
At Bloomingdale’s in New York City, passers-by can try sunglasses virtually right from the street. The store has set-up an LCD monitor in its shop window with an interactive display. Shoppers simply need to align their faces and eyes to circles on the screen to see what they would look like with certain pairs of eyewear.
If the shopper finds a pair of sunglasses they like, they simply click ‘print’ which sends a picture of themselves wearing the glasses to the ‘Sunglass Style Bar’. A salesperson will be waiting to help them try on - and hopefully sell - the real sunglasses.
Why it matters
Bloomingdales has developed a nice interactive product to attract potential customers that would have perhaps never bothered setting foot in the store. It also allows the customer to see what they would look like without having any pressure from a salesperson to buy the product. As more and more shoppers go online to make purchases, is this the kind of customer engagement needed to woo shoppers back in stores?
Grocery chain Kochhaus in Berlin has implemented an extraordinary retail strategy. Instead of simply grouping common food types together, the store is entirely structured by meal recipes. At each ‘recipe stall’ customers get all the ingredients together with the cooking instructions so they can prepare their own meals at home.
The Dutch auto association (ANWB) will be touring around the autoroute de soleil (the main transport route) and at rest stops this summer. It will be a mobile service providing assistance like tire checks and traffic updates but also selling items like sun block and their own maps and travel guides.