Travel & Tourism (148)
Down memory lane hotel
The Four Season’s luxury hotel in Toronto has launched a participatory project with its audience via social networks. The hotel is moving locations and so to celebrate the history and moments that the building has seen, past guests and employees are invited to create and become co-authors of a memory book.
Why it matters
Is this a good example about how a top leading brand can capture and share all the good experiences they offered their customers? Can brands enhance the relationship by making customers revisit nostalgic and emotional moments?
Tripbod is a new travel website which connects travellers with local experts in order to get recommendations on any particular destination. Tripbods are people who are passionate about where they live and are eager to correspond with people who are interested in visiting. The website thus aims to add another dimension to holidays by throwing light upon different sides of a destination away from typical tourist attractions.
Wilco Jung, a regular airline consumer was disappointed with the Dutch Royal airliner KLM. The carrier did not offer a direct flight from Amsterdam to Miami . He expressed his frustration on Twitter and by doing so managed to get KLM to accept a challenge. The Challenge was that the KLM would supply a Boeing 747 if Wilco would fill this plane with reservations within 6 days. He succeeded within 40 hours.