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Blackberry’s home time
In Germany, Volkswagen recently decided to improve the work-life balance of its employees by disabling the receipt of work emails outside of working hours. All other functions of the smartphone are not affected, so it still can be used as normal.
Why it matters
VW’s initiative is based on the findings that being accessible all the time can be both a blessing and a curse. Although this is well-intended, it is questionable if shutting down emails really stops people from working overtime. Will this company rule be a point of advantage or maybe even disadvantage for the company as an employer brand?
A call centre in Kyoto, Japan, set up crash-test dummies in front of their staff to foster a higher level in customer service. The dummies represent real people and remind staff that they are not dealing with faceless cases but real people with specific needs.
Hi-tech, augmented reality video goggles aren’t the next James Bond gadget but something you’ll already find being tested at Mercedes factories in Germany. They allow you to view a screen with information to aid your work, such as the location of materials needed for the car manufacture.