Financial Services (105)
Banks get the personal touch
Banco Sabadell employees have a new way to propose improvements to their bosses. “BS Idea” is a social media platform where employees can submit improvement proposals and new commercial initiatives . Any department of the bank can generate these ideas. With this new platform, users have freedom to register new ideas and classify them in some of the 17 different categories the bank has created. There is a voting system to show the most popular ideas which the bank can then choose from to implement.
Why it matters
These kinds of initiatives have dual benefits including, improving financial institutions efficiency and at the same time empowering employees. Can marketers work with this kind of initiative, taking it to consumers to detract from the idea of faceless corporations and bring to life the people behind their bank?
MiniBanco from Santander Totta are basic ATM terminals in small and medium-sized shops, coffee houses, restaurants and even pharmacies that reinforce the brand’s position in the small business segment. These ATM terminals allow bank clients (from any bank) to perform basic operations such as payments, mobile phone charges or money advances (the machine does not allow direct money withdrawals, but gives the client a receipt that allows him to get that money from the shop counter).
The clever students at the MIT Media Lab have created Proverbial Wallets – digitally enhanced wallets designed to guide your spending habits. Using Bluetooth technology, the wallet collects your financial data and measures your spending. The wallet then swells and shrinks to reflect your bank balance. It also has the ability to lock if you reach your monthly budget.