Financial Services (105)
The ATM that greases your palm
In Japan, the Ogaki Kyoritsu Bank will offer card free ATM machines. Using only your pin code and your birthdate, the ATM will scan the palm of your hand to verify your identity. The bank offers this service to make sure you can always withdraw money, whether you forgot your wallet, you lost your card or you’ve been caught in a natural disaster.
Why it matters
The Ogaki Kyoritsu Bank is looking at new techniques to solve a problem caused by everyday (and extraordinary) misfortunes. What natural barriers in our services can we remove to optimize our service?
French bank Société Générale and Universal Music have announced the launch of a new credit card aimed at young customers, called "So Music." Users get unlimited free downloads from Universal’s entire catalogue, access to exclusive tickets and even the chance to complete an internship with the music label.
Portuguese BES bank [Banco Espírito Santo] just launched the b-a-bes – a dictionary that helps customers understand bank-related terms and will hopefully increase economic literacy levels. This online tool recalls the expression “b-a-bá” (babbling) and includes videos, graphics and answers to frequently asked questions about economic jargon.